Shipping Policy

Shipping Policy My New Kicks

New Kicks LTD Shipping Policy:

  1. Quality Assurance:

We take utmost care in cleaning and inspecting every pair of sneakers before dispatch. Our team ensures that each pair meets our high-quality standards and is thoroughly cleaned using industry-approved methods.

  1. Packaging:

After cleaning, sneakers will be carefully packaged to protect them during transit. We use appropriate materials to prevent any damage during shipping.

  1. Shipping:

We have partnered with several couriers to offer a reliable shipping service to deliver your freshly cleaned sneakers to your doorstep. We aim to offer a reliable and trackable delivery service to ensure a smooth and transparent shipping experience.

  1. Delivery Time:

We strive to process and ship your order as quickly as possible. Estimated delivery times will be provided and communicated once your items as been inspected and packaged. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

  1. Tracking Information:

Once your sneakers are dispatched, you will receive a tracking number via email or SMS, allowing you to track the progress of your delivery in real-time.

  1. Return Policy:

In the unlikely event that you encounter any issues with your order, please refer to our refund policy for guidance on how to proceed. We are committed to resolving any concerns promptly and to your satisfaction.

  1. Customer Support:

Our customer support team can assist you with any questions or concerns regarding your order. Feel free to reach out to us through email and we’ll be glad to help. info@mynewkicks.co.uk.

By purchasing our services, you agree to adhere to the terms and conditions outlined in this policy.